**Accounts Receivable & Collections Specialist
**
Location: Al Quoz, Dubai, UAE
Job Summary
We are seeking a detail-oriented and results-driven Accounts Receivable & Collections Specialist to manage customer invoicing, collections, account reconciliations, and security deposit refunds. The ideal candidate will have strong communication and negotiation skills, with the ability to maintain healthy cash flow through effective collection and credit control practices. Experience within the automotive, vehicle rental, leasing, or related industries is preferred. Arabic language skills will be considered an advantage.
Key Responsibilities
- Prepare, verify, and issue invoices for vehicle rentals, lease contracts, traffic fines, toll charges, fuel, damages, and other related services.
- Monitor customer accounts, credit limits, payment terms, and outstanding balances.
- Follow up on overdue accounts through calls, emails, and written correspondence to achieve collection targets.
- Prepare receivable aging reports, collection reports, and cash flow forecasts.
- Reconcile customer accounts and investigate payment discrepancies.
- Resolve billing disputes and coordinate with internal departments to ensure timely resolution.
- Monitor security deposits and process refunds after verifying applicable deductions and approvals.
- Coordinate with banks and payment providers regarding settlements and refund processing.
- Escalate long-outstanding accounts in accordance with company procedures.
- Maintain accurate records of collection activities and customer communications.
- Support month-end closing activities related to accounts receivable.
- Ensure compliance with company policies and financial procedures.
Requirements
- Bachelor's Degree in Accounting, Finance, Commerce, or a related field.
- 3-5 years of experience in Accounts Receivable, Credit Control, or Collections.
- Experience within automotive, vehicle rental, leasing, transportation, or service industries is preferred.
- Strong knowledge of receivables management and customer account reconciliation.
- Proficiency in Microsoft Excel and ERP/accounting systems.
- Excellent communication, negotiation, and organizational skills.
- Ability to work independently and manage multiple priorities.
- Arabic language skills are an added advantage.