WE’RE HIRING | Arabic-Speaking Customer Support Professional
Location: Lahore / Karachi, Pakistan
Employment Type: Full-Time
Languages: Arabic & English
We are looking for fluent Arabic-speaking Customer Support Professionals to join our team and provide excellent customer service to our international clients.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries through calls, emails, and other communication channels.
Assist customers with their queries, concerns, and service-related issues.
Provide accurate information and effective solutions to ensure customer satisfaction.
Maintain professional communication and build positive customer relationships.
Escalate complex issues to the relevant departments when required.
Maintain accurate records of customer interactions and follow up on pending queries.
Meet service quality standards and customer support performance targets.
Key Requirements
Fluency in both Arabic and English (spoken and written).
Excellent verbal communication and interpersonal skills.
Previous experience in customer support, call centers, or client services will be an advantage.
Strong problem-solving and active listening skills.
Customer-focused attitude with the ability to handle challenging situations.
Ability to work in a fast-paced, professional environment.
Ref: AGR-2026-0351
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